Your privacy is important to us. Protecting your privacy and safeguarding your personal information is a cornerstone of our organizational ethics and values and will always be one of our highest priorities.
At EL, we are dedicated to protecting your privacy and safeguarding the personal information you have entrusted to us. EL’s commitment of trust and integrity in everything we do is reflected by our dedication to protecting our clients’ privacy and safeguarding the personal information entrusted to us.
EL’s privacy management practices including EL’s Code of Conduct adhere to compliance with relevant laws and regulations.
A cookie is a file containing a unique identification number that a website sends to your computer's web browser. When you visit a website, a cookie may be used to track the activities of your browser as well as provide you with a consistent and efficient experience. The two common types of cookies are persistent and non-persistent. Cookies cannot view or retrieve data from other cookies, or capture files or information stored on your computer. Only the website that sends you cookies is able to read them.
Use of cookies when browsing EL websites EL relies on cookies and other commonly used technologies to monitor, understand and improve your website experience, to customize advertising to your interests, and to track your usage of EL websites and services. Your choice not to accept these cookies will not prohibit your use of EL websites.
Cookies identify when you visit specific EL webpages and may be shared with third parties involved in customizing EL advertising on EL or third party digital channels. Your choice not to accept these cookies will not prohibit your use of the EL or third party digital channel. EL does not sell your information to third parties, nor do we track your interaction with a third party website.
Use of cookies in EL digital services EL may use cookies as part of the functionality and security of a digital service. These cookies may include an encrypted persistent cookie installed on your device that contains information to help us verify you as an EL client and to help block unauthorized attempts to access your information through the digital service. Your choice not to accept these cookies may prevent the service, or certain features within the service, from operating.
Access to your information is restricted to authorized employees who have a legitimate business purpose for using it. For example, when you submit EXCHANGE/RETURN request or call us, designated employees will access your information to verify that you are the account-holder and to assist you in your request.
Unauthorized use and or disclosure of client information by an employee of EL is strictly prohibited. All employees are required to maintain the confidentiality of client information at all times and failing to do so will result in appropriate disciplinary measures, which may include dismissal.
Ensuring your confidentiality by protecting your personal information is fundamental to the way we do business. We will do our utmost to ensure the information we have about you is accurate and complete and will keep your personal information for as long as required to comply with all business, legal and regulatory record keeping requirements and aligned with our internal policies and retention schedules. This commitment extends to our online services and any new technologies we employ.