Return is your request to send us back a product you purchased from us and request money back (a refund).
If you would like to request money back please select the RETURN option when filling your request to us!
We strive to process RETURN requests within 3 business days from the day your request is submitted.
What is an EXCHANGE?
EXCHANGE is your request to us to send you the same product in order to exchange a product you have already received from us.
If you would like us to send you a new product, a spare part or a product which is missing something, please select the EXCHANGE option when filling your request to us!
We strive to process EXCHANGE requests within 3 business days from the day your request is submitted.